Do you want to be part of tech industry ?Istore has an internship opportunity at Gauteng

Do you want to be part of tech industry ?Istore has an internship opportunity at Gauteng

  • Company : istore
  • Job title : internship
  • Location : Johannesburg, Gauteng
  • Posted date : 12 May 2024
  • Closing date : not specified

Do you want to be in the tech industry ? has an internship opportunity at Gauteng. Istore is looking for young unemployed graduate who are willing to be in the tech industry .The istore is aiming on creating a fun and exciting work environment where unemployed graduates will grow and develop skills .The candidates will receive a monthly stipend .If you apply for this internship you will get to experience to be involved with the latest Apple garget.

Requirements

  • Completed Matric
  • Basic knowledge of computer hardware and software
  • Familiarity with common operating systems (e.g., Windows, macOS, Linux)
  • Basic understanding of networking concepts and protocols
  • Ability to troubleshoot and solve technical problems
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong customer service orientation
  • Familiarity with support ticketing systems

Duties

  • Provide technical support to customers in-store and over the phone
  • Troubleshoot and resolve issues with software
  • Install and configure new hardware and software for customers
  • Provide support to customers on how to use their Apple products
  • Maintain accurate records of customer interactions and repairs
  • Work closely with other members of the technical team to ensure the smooth operation of the store

Key Competencies:

  • Learning Agility: Ability to learn quickly and adapt to new technologies and processes
  • Analytical Thinking: Ability to analyze and break down complex technical problems into manageable parts
  • Initiative: Ability to take ownership of problems and follow through to resolution
  • Attention to Detail: Ability to pay attention to details and ensure the accuracy of work
  • Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance
  • Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment.

Application process

Click here to apply