- Company : Tracker
- Job title : Call centre learnership
- Location : Gauteng
- Posted date : 04 June 2024
The Tracker company has a call centre learnership programme opportunity for 25 young who have matric/grade 12 .The purpose of the learnership programme is to provide call centre experience to the unemployed youth.
Requirements
· Be a South African Citizen in possession of a valid SA ID
· Ages between 18 and 35 with no Criminal Record
· Matric with a D / level 4 symbol pass in English language.
· Currently be unemployed and not studying fulltime.
· A passion for customer service and a professional attitude at all times
· The ability to communicate clearly and professionally with clients
· Excellent interpersonal skills
· Detail orientation
· Desire and potential to learn
· The ability to cope with a constant changing and pressurised environment.
· The ability to work in an environment where multi skilling is required
· Basic computer skills
Duties
Becoming a one- stop call resolution employee.
· Capturing and updating of information
· Ensure that Customer Service standards are maintained in highly pressurised environment.
· Ability to market and sell products.
· Proactively Upselling and cross selling different products.
· Knowledge on how to view invoices, adjustments, advance payments, credit notes and payment allocations.
· Handling of electronic communication
· Assistance with data- integrity campaigns
· Contracting and scheduling and understanding of Tracker systems.
How to apply
To proceed with the application click here
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