- Company : Absa
- Job title : Customer Service Officer
- Location : Port Elizabeth , South Africa
- Posted date : 21 May 2024
- Closing date : Not specified
Absa invites unemployed youth to apply for the Customer Service Officer job .The job purpose is to deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures.
Duties :
Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests , Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes. Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements , Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively ,Self-development: Owning and being proactive about own training and development
Requirements :
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
- You must have grade 12
- Must have an updated cv
- Must have ID copy
About Absa
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Application process :
To apply please click here
